Directions for Placing an Order on the Shopping Site 1. Go to www.totalimmersion.net 2. Click on "Products" from the top menu. 3. This takes you to "Shopping Cart", which is actually a separate website. (In order to get back to the T.I. website, you need to enter our web address as a URL again.) 4. The sidebar marked "Catalog" has sublistings under it – "Discount Packages", "Pool Tools", etc. Click on the one you want. 5. Once you've found the product or workshop you want, type in the correct quantity (if you want more than one), and when applicable, size and color. Then click "Add to Shopping Cart." 6. You can continue shopping, or submit your order. To submit your order, go to the box in top left corner marked "Shopping Cart." Click "View Cart." Here you have the option to "Proceed to Checkout", "Continue Shopping", "Clear Cart" (empty it), or "Update Total" (change quantities). 7. To submit, click "Proceed to Checkout" and you will follow through by entering a mailing address, email and phone, and credit card information (and a password, so you can order again later without resubmitting all your info.) Then submit your order! 8. You should receive an automated email confirmation of your order with your order number. Please print or save this for your personal records. Allow 5-7 business days for delivery, though depending on volume of orders and your shipping location, this may vary. 9. Any questions? Call 1-800-609-SWIM and we'll try to help you out. Satisfaction Guarantee: If you are not completely satisfied with any book or video/DVD you buy from us, at any time during your use of it, return it within 30 days and we will refund your full purchase price. All materials included in this website are Copyright © 2008 by Total Immersion, Inc. All rights reserved. No portion of this website may be reproduced or transmitted in any form without permission in writing from Total Immersion, Inc. For information, contact: Total Immersion, Inc., 246 Main Street, Suite 15A, New Paltz, NY 12561 Or e-mail us.